Contact HeyFling

Tell us what you need. We’ll help you find the right path.

Choose a support category for faster routing, or send a complete message using the form below.

Do not include passwords, one-time codes, payment card details, or other highly sensitive information.

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Support paths for common needs.

Choosing the closest topic helps your message reach the right team.

Account and access

Sign-in trouble, profile changes, blocked accounts, notifications, or account deletion.

Calls and payments

Call quality, Coins, recharges, charges, refunds, or transaction questions.

Executive support

Profile review, availability, call history, earnings, feedback, or community standards.

Safety and reports

Unwanted behavior, impersonation, privacy concerns, blocking, or an existing report.

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Give us the context to help.

Provide accurate account and conversation details where relevant. Required fields are marked with an asterisk.

What happens next

You’ll receive confirmation after submitting. Response timing varies by request type and volume; safety reports and account access concerns are routed for priority review.

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Company details

Who operates HeyFling.

HeyFling is a product of Velnor Tech Labs LLP. Use the contacts below for the right team; we aim to acknowledge every message within 48 hours.

Velnor Tech Labs LLP
80 Ankit Heights, Indore,
Madhya Pradesh 452010, India

Customer support
[email protected]

Safety & abuse reports
[email protected]

Grievance Officers
Rahul Singh, Amogh Gopi, and Agin, Velnor Tech Labs LLP
[email protected] · acknowledged within 24 hours, resolved within 15 days

Business & partnerships
[email protected] · velnorlabs.com

Urgent safety direction

If someone is in immediate danger, contact local emergency services.

HeyFling is not an emergency service. In India, dial 112. You can also leave the call, block the profile, and submit a report for our review.

Common questions

You may find the answer right away.

Open your account activity to review call duration and the related charge. Include the date and profile name if you contact support.

Use Report from the profile or recent conversation. For immediate discomfort, leave the call and block the profile first. You can also use our safety report form.

Share the phone number region, the last successful sign-in time, and any error message. Never send a password or one-time code.

Choose “Refunds and cancellations” or “Privacy and data requests” as the topic above. Refund eligibility is explained in our Terms of Service.