Tell us what happened. We’ll help find the right path.
Use this form to report abuse, fraud, scams, harassment, impersonation, payment concerns, or another safety issue connected to HeyFling.
Share only what feels safe. You can pause, return later, and leave out details that are not necessary to understand the concern.
Urgent safety
If anyone is in immediate danger, contact local emergency services now.
HeyFling is not an emergency service. In India, dial 112. If it is safe to do so, leave the call and block the profile before reporting.
Make a report
Share the details you remember.
Required fields are marked with an asterisk. Exact dates, names, or references are helpful, but it is okay if you do not have every detail.
When to use this form
Report conduct or activity involving a HeyFling profile, call, message, gift, or payment.
Preserve evidence safely
Keep original messages, screenshots, receipts, profile links, and call details. Do not edit files. Store them somewhere private and avoid confronting the person to gather more evidence.
Never send passwords, one-time codes, full card details, or unrelated intimate information.
You are in control
Use clear, direct language if you can. You do not need to justify your feelings or contact the person you are reporting.
Report details
We use this information to understand the concern and route it for review.
Please report truthfully and in good faith. Knowingly false or abusive reports may violate our Community Guidelines. We handle reports as privately as possible, but confidentiality can be limited when review, legal obligations, or safety require information to be shared.
After you submit
What happens next.
We review each report in context. The information available, the nature of the concern, and relevant HeyFling records shape what happens next.
Confirmation
Your report is recorded
You will see a confirmation that the form was submitted, and we acknowledge reports by email within 24 hours.
Review
Relevant details are assessed
HeyFling may review account, profile, call, payment, and support information related to the concern and may ask you for more context.
Proportionate next steps
Action depends on context
Possible steps include guidance, warnings, feature limits, suspension, or removal. Reports involving minors or immediate risk are prioritised.
Other ways to get help
Choose the route that fits your need.
A safety report is best for harmful conduct. General account, access, or billing questions may be easier to resolve through support.
Immediate concern in the app
Leave the call, block the profile, then use Report from the profile or conversation menu if it is safe to do so.
Account or payment support
Sign-in, account access, Coins, recharges, call charges, or refund questions.
Existing report or other support
Contact support with your report reference if you need to add context. Please do not submit duplicate reports unless asked.
Your privacy matters throughout the review.
We limit report information to people and systems involved in safety, support, legal, and operational review, subject to necessary disclosure and applicable law.